Case Studies

Problem

R&D analysts spend 15+ hours per literature review synthesizing papers, patents, and internal experiment logs—bottlenecking hypothesis generation.

Architecture

LangGraph supervisor routes to arXiv/PubMed retrieval tools, citation graph expander, and synthesis node. Outputs structured memo with numbered claims linked to source IDs. Human signs off before sharing outside the lab.

Benefits

First-draft reviews in 90 minutes; 3× more papers screened per quarter; consistent citation format for regulatory submissions.

Challenges

Paywalled PDFs need licensed connectors; models occasionally conflate similar study names—mitigated with DOI validation tool.

ROI

Two FTE analyst capacity reclaimed per team; payback in 8 months at $180k loaded cost.

Problem

Engineers lose context switching between IDE, ticketing, and internal API docs when implementing cross-service features.

Architecture

IDE MCP host + repo index (tree-sitter chunks) + Jira/Confluence MCP. Agent proposes diffs via function calling; CI runs tests before merge suggestion. Secrets never enter the prompt—tools fetch via scoped tokens.

Benefits

30% faster story completion on boilerplate endpoints; fewer stale-pattern copies from Stack Overflow.

Challenges

Large monorepos exceed context—use path-filtered retrieval; junior devs may accept wrong abstractions without review discipline.

ROI

Platform team reports 12% sprint velocity lift; license + infra cost recovered in 5 months for 200-seat org.

Problem

Clinicians spend 2+ hours daily on documentation in EHRs, contributing to burnout and incomplete notes.

Architecture

HIPAA BAA-covered Azure deployment; audio → de-identified transcript → specialty-tuned LLM → FHIR-structured draft note. Physician edits in UI; no auto-sign. Audit log of prompt hash + model version per encounter.

Benefits

Documentation time down 35%; improved problem-list completeness scores in quality audits.

Challenges

Hallucinated medications are high-severity—mandatory drug-interaction API check and block-list on free-text orders.

ROI

Hospital system values 400 clinician-hours/month saved; 14-month payback including compliance review cycle.

Problem

Equity research associates manually compile earnings call takeaways, peer multiples, and macro snippets into morning notes.

Architecture

Agentic RAG over SEC filings + Bloomberg MCP (read-only) + spreadsheet tool for verified numbers. LangGraph pauses if material non-public information risk detected by policy node.

Benefits

Morning note draft by 6am vs 9am; analysts focus on thesis not data gathering.

Challenges

Market-moving data must be timestamped; model cannot trade—hard separation of research vs execution systems.

ROI

Desk of 8 associates avoids one contractor hire; $240k annual savings vs $90k platform cost.

Problem

SOC tier-1 analysts triage 5,000+ daily alerts with high false-positive rates and inconsistent escalation quality.

Architecture

SIEM webhook → enrichment tools (VT, internal asset CMDB) → LLM summarizes MITRE mapping + recommended playbooks. Auto-close only low-confidence duplicates; escalate with evidence bundle.

Benefits

Mean time to triage down 40%; tier-2 receives structured context reducing re-investigation.

Challenges

Prompt injection via malicious log fields—sanitize inputs; never let agent run containment actions without human token.

ROI

Reduced overtime during ransomware season; 11-month payback for 24×7 SOC.

Problem

Mapping new regulations (e.g. AI Act articles) to internal control libraries takes weeks of manual gap analysis.

Architecture

Vector index of regulations + internal policies; agent outputs control mapping matrix with confidence scores. Legal reviewer approves each row in workflow tool before GRC system update.

Benefits

Initial gap analysis in 2 days vs 3 weeks; audit trail for regulators.

Challenges

Jurisdictional nuance—agent flags low-confidence mappings rather than auto-accepting.

ROI

External consulting fees reduced $150k/year; internal legal hours reallocated to interpretation not search.

Problem

Legal ops reviews 10,000+ vendor contracts annually for renewal clauses, liability caps, and data-processing terms.

Architecture

Parent-child chunking on PDFs; extraction schema per clause type; human-in-loop queue sorted by model uncertainty. Integrates with CLM via API write after approval.

Benefits

72% clauses auto-tagged correctly; lawyers focus on flagged 28% and negotiations.

Challenges

Scanned PDFs need OCR quality gates; tables require layout-aware parsing.

ROI

3 FTE paralegal effort redeployed; 9-month payback on ingestion + GPU OCR pipeline.

Problem

Tier-1 handles repetitive password, billing, and how-to tickets—long queues and inconsistent CSAT.

Architecture

RAG on help center + CRM tool (read customer tier, create ticket). Escalation when sentiment negative or refund >$100. All answers include article link for transparency.

Benefits

42% tier-1 deflection; CSAT +0.4 on resolved-by-bot cohort.

Challenges

Angry customers need empathy tuning; periodic eval on refund policy adherence.

ROI

Avoided 18 BPO seats; 6-month payback including retraining costs.

Problem

Security operators cannot watch all camera feeds; incidents discovered late from manual review.

Architecture

Edge VLM summarizes 30s clips on motion trigger; agent correlates events across cameras and drafts incident timeline. Human confirms before dispatch.

Benefits

Incident detection 25 minutes faster on average in pilot warehouses.

Challenges

Privacy regulations require retention policies and blur faces in stored embeddings.

ROI

Reduced shrinkage losses $2.1M/year across 40 sites; 18-month payback including edge hardware.

Problem

Planners reconcile demand forecasts, supplier lead times, and disruption news across spreadsheets—slow response to port delays.

Architecture

Daily agent pulls ERP inventory, weather/port APIs, and news RAG; proposes reorder and alternate supplier scenarios. Planner approves PO creation via tool with idempotency keys.

Benefits

Stockout rate down 18% on critical SKUs; scenario memos before Monday planning calls.

Challenges

Bad news retrieval can over-correct orders—cap single-run quantity changes at 15%.

ROI

Working capital optimization $4M average inventory reduction; payback under 12 months.